Tag Archives: customer service

Best Buy Shows Us What Not To Do

Have you ever gone shopping at Best Buy? It is a terrific experience if you are prepared. It will frustrate you, infuriate you and demonstrate to you why I keep saying small business owners can successfully compete with the big … Read More

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Make The Shopping Experience Your Ultimate Competitive Advantage

Competition is fierce and retailers are leaning heavily towards price discounts to capture their fair share of the market, believing that this is what the consumer wants and is looking for. It’s not what any business owner really wants to … Read More

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Made In America Is A Competitive Advantage

So much business is going overseas, south of our border, anywhere but here. We see products that used to be made hereĀ in the United State now being made abroad and it appears to be deeply eroding our economic opportunities as … Read More

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